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Penny Loapher's Profile

Victoria, BC
Member Since:
Sun Sep 14 18:04:38 -0500 2014
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Penny Loapher's Comments

about Beehive Wool Shop on Sun Sep 14 18:19:26 -0500 2014

Fantastic selection of wool. Poor customer service. I looked around (I received no greeting). Today, three staff were grouped together having a conversation. I had to interrupt their conversation and ask for help. I received help, with attitude... after I was hen pecked about crocheting and not knitting a pattern. Staff were very condescending and rude. I left without purchasing anything. This has happened quite a few times in the last year, that was the last time. I won't return again.

Lost sales today $60 + dollars, next week and the week after... it adds up. If you are in the business of selling wool, perhaps you should try and sell the wool with a smile.

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