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Knit Happens - OUT OF BUSINESS

Added by Yarn-blue_1859_micro planeknits over 12 years ago / Last Updated over 5 years ago

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  • 8100 E. Indian School Rd, Suite 105
  • Scottsdale, AZ 85251 United States
  • (480) 941-3898
Other Crafts Classes Seating Snacks/Refreshments Wifi Spinning Supplies Chain Store


Large, Great Lighting, Large Table to knit at, Big Screen TV & Couch. Great people, Great Service


10:00AM - 06:00PM
10:00AM - 08:00PM
10:00AM - 06:00PM
10:00AM - 08:00PM
Fri - Sat:
10:00AM - 06:00PM

Ratings for This Store

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Comments and Reviews


by on

No longer in Business'!!!!!!!!!!!!!!!!!! I wasted an hour searching for this shop. When I tried to call before going on a search, "all circuits are busy".


by filypretzel on Tuesday, Apr 02 2013 at 03:02PM CDT

Visited while on vacation in the area. Large, white-walled shop with big windows for good natural lighting. Customer service was not unfriendly, but not very interactive either. I was greeted upon entering, but no other contact with employees offered until check-out. Offered to wind the skein after it was purchased, but didn't need it. Interesting selection of yarns - a wide range in weight, color, fiber, and price. Liked that it carries a decent selection of both hand-dyed and large-manufacturers yarns. Very happy with my hand-dyed yarn purchase from here.


by fiberholics on Sunday, Sep 16 2012 at 08:39PM CDT

Visited for the FIRST time .... and LAST time.
This shop has a lot of possibilities... but no service, no greeting, but a lot of attitude!
Could not find a pattern they had as a sample, after 20minutes we all gave up.
Yarn weights in NO order. Different fiber scattered everywhere. Which would lend it self for strong Customer Service?
I would expect more from Scottsdale! Traveled from Sedona would never bother again.


by Michele on Saturday, Jan 23 2010 at 02:24PM CST

Great service, nice folks, found what I was looking for.


by Gamera on Monday, Jan 18 2010 at 03:05PM CST

Knit Happens is a wonderful store! The staff is so sweet and knowledgeable, and the shop has a vast selection of yarns in a bright, cheery, open windowed shop. When I get to Arizona again, I am definitely dropping in again!


by Anonymous on Tuesday, Dec 15 2009 at 09:00PM CST

I was in town for an extended period of time and excited to visit this shop, as it was new to me. It seemed promising when I got there...lots of space, busy, seemingly large supply of yarn...but I have to say, I was very disappointed in the store by the time I left.

First, they were WAY understaffed for the volume of customers. There was a class going on, and probably another 15 or 20 people in the store at all times during the hour I was there. The staff seemed unfriendly and flustered, probably because they were trying so hard to help so many people. Not withstanding, I couldn't find anyone to help me look for a particular yarn that I wanted, and although there is ample space in the physical shop, the shelves are low to the ground and close enough to each other that trying to browse when another person is in the same "aisle" is very uncomfortable.

The yarn selection is very hit or miss. They seem to carry a lot of economical yarns, and some very high end yarns, but it's awfully erratic. For example, a ribbon yarn by Colinette, but nothing else that I saw, although the way the store is organized, I could have missed it. It's *mostly* set up by yarn weight, with random groupings of other yarns tossed in. This is where those customer service folks might have come in handy.

I finally settled on my purchase, and after having to wait in a long line to check out, I had to have the sales person get me my set of knitting needles, because they keep all of their Addi circulars behind the desk...presumably to prevent theft, but given how ignored I was during my time in the shop, I have to think that anyone who wanted to take something would probably be successful.

I think what really bothered me, though, was that one skein in my $60 purchase (that was free money to them...nobody had to help me spend that money at all) needed to be wound. I asked if they had a winder, and was informed that while they did, in fact, have a winder and swift, I would have to wait some time because they were busy. Yeah. I knew...I had just familiarized myself with the store and stood in line like they were giving out free yarn so that I could pay for mine. But as I explained to the woman, I was visiting from out of state and needed the skein to begin a project. I offered to wind my own yarn, and the woman grilled me about my knowledge of ball winders and swifts. I told her that I had one of each AT HOME, and that I wind my own yarn all the time at my LYS, but you would have thought by her attitude that I had asked to step behind the register and ring myself up. She then found someone on the floor and told her to wind the yarn for me, only to return a moment later to give me the yarn back. She seemed extremely put out, sighed deeply, and told me that I could wind my own skein. I assured her that I actually owned an IDENTICAL swift and winder at home, and that I felt very comfortable working with both. I'm not kidding here...I had to beg for the privilege of winding my own yarn. I realize that there is always the potential that someone could break a swift or winder, but come on. I wound my own yarn without incident and left without a single person acknowledging me, thanking me for my business, or even saying goodbye.

As if that all wasn't enough, their prices are not competitive. I saw a scarf kit for sale there that has been $99 everywhere I've seen it (and I've seen it a lot, both on-line and in stores) but was $115 at this store. I overpaid by about $1 - $2 per skein for my purchases, which I was aware of at the time and willing to do, as I wanted to start my new project and there was nowhere else to go. But after the ball winding calamity and some driving time to reflect on the entire experience, I wish I hadn't given them my business at all. The irony is that I could have returned my items had I not wound my yarn! LOL

I travel a lot and always try to support yarn stores in the areas I visit. I am very disappointed in this store (obviously, to sit here and write a diatribe) and think it's a shame when you can't buy yarn and leave with a good feeling. It's YARN...something that helps most of us to relax, to enjoy, to meditate or play or exercise our creativity through. It's a want, not a need, and in my opinion going to a yarn store should be a warm fuzzy experience. Oh well...there are other shops in Scottsdale that are more than happy to take my money and thank me for it.


by dofnup on Tuesday, Jul 14 2009 at 11:10PM CDT

Love this store! They have Malabrigo ... need I say more? ^_~

The staff is always friendly and helpful, I never feel like an outsider, their selection is great! My only complaint is that I don't live closer to it! ^_^


by shoponthehighstreet on Thursday, Jul 02 2009 at 06:09PM CDT

This is an amazing yarn store. Their yarns range from practical and hard-wearing to total splurges, and the color selection is excellent. The staff were knowledgeable and helpful, and knew just when to jump in with a suggestion. I was very impressed that because I didn't have time to stay and have all my yarn wound at the time of purchase, they wound one skein to get me started and invited me to come back to do the rest!


by Susan Davenport Johnson on Tuesday, May 12 2009 at 10:40AM CDT

The store, the yarns are wonderful. The people are the best of any shop anywhere. They do everything to help you AND MORE! Can't say enough good things about this place--a terrific addtion to my life and many of my friends!


by Anonymous on Saturday, Feb 07 2009 at 06:53AM CST

Highyly recommend this store. Friendly atmosphere and very nice selection of yarn. Their sales are really good, too!

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