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Button & Needlework Boutique

Added by Anonymous_small_micro anonymous over 12 years ago / Last Updated over 6 years ago

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Other Crafts Classes Seating Snacks/Refreshments Wifi Spinning Supplies Chain Store

Notes

Situated in Trounce Alley, but knitting stuff is by the View St entrance. Great selection of buttons too. Open holidays on Sunday hours.

Hours

Mon - Sat:
09:30AM - 05:30PM
Sun:
12:00PM - 05:00PM

Ratings for This Store

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Comments and Reviews

Anonymous_small_small

by on

I love this store! The atmosphere is super - cosy but not crowded and lovely music. It's an oasis. I've always had a nice time there. Happy, helpful people. There are only 2 in the store, and it can get busy, but I've always found them willing and pleasant. It ain't Michaels!

Anonymous_small_small

by KnitandStitch on Tuesday, Apr 16 2013 at 12:08AM CDT

I know exactly why they are doing so well - they have been in business for 17 years and customer service is number one. If you go to the store with a pattern from another shop, they are more than willing to help you with it. They even let you use their yarn winder, even if you didn't buy the yarn from them. I've been coming here for 10 years because of the wonderful service and outstanding products. One look at their guest book says it all. They are knowledgeable, personable and extremely helpful. They are definitely a 5 out of 5.
BTW, cruise ship traffic to Victoria is mostly in the evenings when the shop is closed, perhaps you were having a bad day?

Yarn-red_small

by yarnsalad on Sunday, Jan 06 2013 at 03:27AM CST

This store is my least favourite of all the LYSs in Victoria. It's like they hate selling yarn. It's too bad, because they have a nice selection. Just like megly said above, the service is terrible.

I have a theory about why they are doing so well: when the cruise ship traffic comes in, the Knitters are looking for the Beehive but stumble upon this shop first. Because they carry such high end yarn, the Knitters will have spent their yarn budget in this one shop and never make it to the Beehive. Trust me, the Beehive is worth the trek!

Anonymous_small_small

by megly on Sunday, Sep 09 2012 at 11:55PM CDT

I have been in this shop several times. The people who own/run it have no serving finesse. I waited in the shop the other week "he" was on the phone and the 'lady' was on the computer. No one broke away and I timed it - 15 minutes. I literally threw my arms up and left. The times before that I was never ever greeted either. It seems to me that if you don't want to buy a button or knit a scarf you are out of luck!!!!!!!!!!!!!!!!!!

Anonymous_small_small

by Audrey Squire, Mill Bay on Friday, Jul 15 2011 at 03:29AM CDT

Dear Manager:

I have a rather unusual request. An extremely sick friend has expressed the wish to do some 'wool embroidery with roses' in soft colours, pink, misty blues, greys, etc. As she is ill most of the time and receiving radiation regularly (with unscheduled appointments) it's going to be difficult to pin down a Date and Time when I shall be bringing her to your store.

She is staying with her 89 year old mother, and it is my intention to pick them up at mother's house, and bring them along to your store. I do hope parking is fairly convenient?

My Request: Would it be possible (if I phone you in advance) to set up two chairs, and possibly a small table or flat surface where Roberta can make her selections? This would be greatly appreciated. I promise to give you as much advance notice as I can, but with the poor state of my friend's health, this will not be easy.

My phone no: if you wish to talk to me personally is 250/743-5556. Thank you for your consideration.

Audrey Squire

Yarn-blue_small

by cbknits1 on Thursday, Nov 18 2010 at 05:57AM CST

This store is about 1/3 buttons, 1/3 needlepoint, and 1/3 yarns/knitting. They have a big selection of knitting books and patterns and good selection of needles. I enjoy coming in - the staff make me feel welcome.

Anonymous_small

by Samera on Friday, Nov 28 2008 at 11:04AM CST

Not a lot of yarn but LOTS of lovely buttons and other fine items (ribbons, threads, etc) that I'm sure could be incorporated into knitting. It was also nice to be able to feel and examine some beautiful Namaste knitting bags that they had in stock.

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