Definitely, the staff. The owner of my favorite LYS always has a smile for me, remembers my name, offers me coffee or water, and just has a generally warm demeanor. I've never felt pressured to buy either; she lets customers mill about to their heart's content. I always leave feeling refreshed and uplifted.
theotherkelly's Comments
about Enquiring Minds… on Tue Oct 16 07:51:03 +0000 2007
Definitely, the staff. The owner of my favorite LYS always has a smile for me, remembers my name, offers me coffee or water, and just has a generally warm demeanor. I've never felt pressured to buy either; she lets customers mill about to their heart's content. I always leave feeling refreshed and uplifted.