Hi! I'm Stacy, and I'd like to reply to the December 9 comment left by "anonymous." I remember the purchase she's talking about, and I was the person who rang it up. The yarn in question was one that normally sells for $20 a ball. We (the staff) had discussed putting this particular color on the clearance rack, but I had not been working the day it actually got put on sale. Things on clearance normally are marked down 25%-40%, so when the customer brought it to the counter, I was surprised to see it marked at only $5. I wanted to double-check before I rang it up, to make sure Carrie really had meant to discount it that deeply.
It never crossed my mind for a moment that the customer had remarked the price. I assure you, my asking if the price was correct was not an accusation of any kind, nor does it mean I don't know our merchandise. Rather, I was actually excited for the customer because she was getting such a great deal! If she took my question as anything other than the way it was intended, that is unfortunate, and I think it would be a mistake to stay away from our shop for such a reason.
Stacy's Comments
about Sheepish on Wed Dec 17 16:40:09 +0000 2008
Hi! I'm Stacy, and I'd like to reply to the December 9 comment left by "anonymous." I remember the purchase she's talking about, and I was the person who rang it up. The yarn in question was one that normally sells for $20 a ball. We (the staff) had discussed putting this particular color on the clearance rack, but I had not been working the day it actually got put on sale. Things on clearance normally are marked down 25%-40%, so when the customer brought it to the counter, I was surprised to see it marked at only $5. I wanted to double-check before I rang it up, to make sure Carrie really had meant to discount it that deeply.
It never crossed my mind for a moment that the customer had remarked the price. I assure you, my asking if the price was correct was not an accusation of any kind, nor does it mean I don't know our merchandise. Rather, I was actually excited for the customer because she was getting such a great deal! If she took my question as anything other than the way it was intended, that is unfortunate, and I think it would be a mistake to stay away from our shop for such a reason.