I have really enjoyed my experience at this store! I come in kinda unprepared, but ready to buy yarn, and I find the staff is very helpful & patient with me, which I really appreciate. I have no complaints really. The selection of yarn (among other things) is very good, as well. They were very accommodating to me seeking affordable yarn. I find the location is easy to find, even as an Out of towner. The person I came with even enjoyed the cat, which kept quiet company. I can't wait for my next visit.