With so many great yarn shops in Portland, I truly don't understand how somewhere with such poor customer service can stay in business. I have stopped by twice recently in an effort to "give them another chance" and have left frustrated and annoyed. On both occasions I was the only customer in the shop, yet the staff chatted amongst themselves and didn't even say 'hello'. Perhaps it is better when particular staff are working, but that has not been my experience. I won't be back and will choose to spend my money at one of Portland's other fantastic shops from now on.
Great selection. Great space. Great staff.
If you're visiting Portland, Twisted is not to be missed. If you live here, Twisted is the first place to go for a new project or help on a current one.