By anonymous on Wednesday, October 24, 2007 at 03:19PM PDT
I have been to this store twice and both times the staff were indifferent or downright rude. Their selection of knitting books is extensive, but their yarn offerings seem to be heavy on novelty yarns. I would rate this store very low on atmosphere and service, and just okay on selection.
By anonymous on Saturday, December 22, 2007 at 04:30PM PST
I found the staff sitting down, dis-engaged and not interested in me. I think it was a gift shop that added yarn and needlepoint supplies to keep afloat. There are not many exciting classes offered. The yarn supply is limited. On a positive note; it is nice to have a knitting supply shop on Huntington Dr.
By mehitabel on Sunday, January 13, 2008 at 09:20AM PST
I've found the staff, especially Larry, to be very friendly and helpful. The twice-yearly sales are fabulous, and I love their Trash to Treasures project too. Good place to go for a drop-in or some inspiration!
By anonymous on Sunday, March 02, 2008 at 10:25AM PST
I went there and one lady who I guess worked there for a long time was very nice. I never knitted before so she picked out some yarn and large needles. She then with great patience taught me the basics of knitting. I thought that was great as I am not one to go to classes. They have a drop ins whereby you sit together with other ladies to work on your knitting, embroidery or crochet projects which I think is very cool.
By Heterotopia on Wednesday, March 19, 2008 at 11:43AM PDT
The yarn selection isn't large, but what they do have does satisfy. I don't recall seeing much in novelty as someone previously mentioned, but what they did have in that was high quality (think Tilli Thomas) and expensive.
The yarn is relegated around the entrance and the rest of the store is dedicated to embroidery and gift trinkets.
Can't say too much on the service, seeing as I didn't need any help, but at the register, as I made my purchase, the lady was very pleasant.
A word to the wise: Unless you're in a store that has to meet sales goals, ask for help when you need it. As oppose to waiting to be asked if you need it. Don't be afraid to engage the employees first. It's not terribly hard.
All together, I had a fine experience here.
By interknitla on Tuesday, April 08, 2008 at 10:50AM PDT
I have gone to Stitch in Time a few times over the years. I have purchased many canvases and knitting supplies. The staff especially one in particular are extremely rude and could care less about you. The last time I was there was about 6 mo. ago and after spending around $400 and getting nothing but horrible service, I decided it was not worth it to go there just for convenience. I will never go back unless a new owner takes over and fires the entire staff!
By anonymous on Saturday, June 07, 2008 at 10:11PM PDT
I don't know anything about knitting, but my wife always comes out of there happy.
By anonymous on Sunday, June 22, 2008 at 10:50PM PDT
I have been taking needlepoint classes and buying supplies from A Stitch In Time for over 16 years. The staff is very helpful and friendly and the selection of canvases and fibers is extensive. And, if they don't have what you are looking for, they will find it for you. A few years ago they moved to this larger store that allowed them to expand to add knitting supplies and gifts. The transition was smooth and they maintained their high level of service. If you have trouble getting what you need, ask for the owner, Alison Hodgkiss. I am lucky to have such a great store close by to quench my needlepoint cravings.
By anonymous on Thursday, August 14, 2008 at 02:47PM PDT
I find it odd there is such a wide variety of opinions about this store.
I hope everyone realizes how difficult it is to keep staff in Retail. Not everyone has been as friendly over the years, but the owner Alison is great. They often have classes sitting at the front table--so don't expect those people to do the meet and greet when you walk in the door.
They have a good selection of knitting supplies, considering the store focuses on needlepoint. If you are not happy, let Alison know.
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Comments and Reviews about A Stitch in Time
By anonymous on Wednesday, October 24, 2007 at 03:19PM PDT
I have been to this store twice and both times the staff were indifferent or downright rude. Their selection of knitting books is extensive, but their yarn offerings seem to be heavy on novelty yarns. I would rate this store very low on atmosphere and service, and just okay on selection.
By anonymous on Saturday, December 22, 2007 at 04:30PM PST
I found the staff sitting down, dis-engaged and not interested in me. I think it was a gift shop that added yarn and needlepoint supplies to keep afloat. There are not many exciting classes offered. The yarn supply is limited. On a positive note; it is nice to have a knitting supply shop on Huntington Dr.
By mehitabel on Sunday, January 13, 2008 at 09:20AM PST
I've found the staff, especially Larry, to be very friendly and helpful. The twice-yearly sales are fabulous, and I love their Trash to Treasures project too. Good place to go for a drop-in or some inspiration!
By anonymous on Sunday, March 02, 2008 at 10:25AM PST
I went there and one lady who I guess worked there for a long time was very nice. I never knitted before so she picked out some yarn and large needles. She then with great patience taught me the basics of knitting. I thought that was great as I am not one to go to classes. They have a drop ins whereby you sit together with other ladies to work on your knitting, embroidery or crochet projects which I think is very cool.
By Heterotopia on Wednesday, March 19, 2008 at 11:43AM PDT
The yarn selection isn't large, but what they do have does satisfy. I don't recall seeing much in novelty as someone previously mentioned, but what they did have in that was high quality (think Tilli Thomas) and expensive.
The yarn is relegated around the entrance and the rest of the store is dedicated to embroidery and gift trinkets.
Can't say too much on the service, seeing as I didn't need any help, but at the register, as I made my purchase, the lady was very pleasant.
A word to the wise: Unless you're in a store that has to meet sales goals, ask for help when you need it. As oppose to waiting to be asked if you need it. Don't be afraid to engage the employees first. It's not terribly hard.
All together, I had a fine experience here.
By interknitla on Tuesday, April 08, 2008 at 10:50AM PDT
I have gone to Stitch in Time a few times over the years. I have purchased many canvases and knitting supplies. The staff especially one in particular are extremely rude and could care less about you. The last time I was there was about 6 mo. ago and after spending around $400 and getting nothing but horrible service, I decided it was not worth it to go there just for convenience. I will never go back unless a new owner takes over and fires the entire staff!
By anonymous on Saturday, June 07, 2008 at 10:11PM PDT
I don't know anything about knitting, but my wife always comes out of there happy.
By anonymous on Sunday, June 22, 2008 at 10:50PM PDT
I have been taking needlepoint classes and buying supplies from A Stitch In Time for over 16 years. The staff is very helpful and friendly and the selection of canvases and fibers is extensive. And, if they don't have what you are looking for, they will find it for you. A few years ago they moved to this larger store that allowed them to expand to add knitting supplies and gifts. The transition was smooth and they maintained their high level of service. If you have trouble getting what you need, ask for the owner, Alison Hodgkiss. I am lucky to have such a great store close by to quench my needlepoint cravings.
By anonymous on Thursday, August 14, 2008 at 02:47PM PDT
I find it odd there is such a wide variety of opinions about this store.
I hope everyone realizes how difficult it is to keep staff in Retail. Not everyone has been as friendly over the years, but the owner Alison is great. They often have classes sitting at the front table--so don't expect those people to do the meet and greet when you walk in the door.
They have a good selection of knitting supplies, considering the store focuses on needlepoint. If you are not happy, let Alison know.
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